Shipping policy

We do not accept returns for any reason. If items are received damaged we are not held responsible or liable, and any concerns must be made to the shipping companies used under their policies and discretion for coverage or replacement.

All products we sell are in new condition and your order will always be thoroughly packaged to minimize the chance of breakage. However, once your order leaves our fulfillment center, we are no longer liable for it. Couriers in Canada do not insure the shipment of liquor products, and as such HORSEMAN LIQUOR STORE Canada and the couriers we use are unable to cover loss and/or damage that may occur during shipping.

 

You may purchase optional Route Shipping Insurance on the cart page before checkout. In the event of a claim, please engage them rather than us.